Director of Operations & Change Management

Kelly Lewis

Director of Operations & Change Management

For over 34 years, Kelly's genuine passion for TTSI and the people in it have advanced her great depth of skills and expertise in all areas of operations, including Truckload, LTL, and drayage.

Corporate Contributions

Kelly has worked with Total Transportation Services (TTSI) for over 34 years. She has a genuine passion for the organization and the people within it. Kelly is an employee with cross-functional experience who has a great depth of knowledge, skills, and expertise in all areas of operations including Truckload, LTL and drayage. She has made consistent and significant business impacts and has proven to be a valuable member of TTSI.

Kelly’s current role in Change Management is to ensure technology integration systems are implemented and work together to meet our Customer’s needs. She successfully trains users to use new technologies and is a critical member of TTSI's acquisitions team.

Core Competencies

  • Provide operational insights for improved planning
  • Work on means to gain faster access to data; the right information, to/from/for the right people
  • Develop goals to improve company and customer visibility & predictability
  • Ensure data presented is easy to understand and offers value
  • Overall interaction/interface/integration amongst key departments
  • Integration opportunities/review/testing
  • Testing/Implementation of TTSI’s Transportation Management System (TMS)
  • Improve processes & identify automation opportunities

Specialties

  • Operations Management
  • Change Management
  • Day-to-Day Operations
  • Dispatch
  • Customer Service
  • Billing & Settlements
  • Training Users
  • Technology Systems / TMS Super User
  • Deep level of company experience

Latest News

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Celebrating Women in the Industry at TTSI

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Evening Reception for Congressman Jeff Denham with Special Guest Congressman Bill Shuster

TTSI hosts an evening reception for US Congressional Representative Jeff Denham and Special Guest US Congressional Representative Bill Shuster. Congressman…

About Us

Total Transportation Services (TTSI) is an innovative, asset-based logistics provider driven by Sustainability, Safety, and California Compliance. We are committed to providing Quality in Everything We Do.

TTSI is supported by a Dedicated Leadership Team with Deep Industry Experience, Strong Partnerships, and backed by Numerous Awards.

Headquarters

  • 4811 Airport Plaza Drive
    Fourth Floor
    Long Beach, CA 90815

  • Toll free: (833) 744-TTSI (8874)
    Tel: (310) 816-0260
    Fax: (310) 984-3195

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